Delivery & Shipping Information

All orders are sent via Royal Mail. Postal service for your protection during business days – Monday to Friday. We do not send any parcel during public holidays. You can select between Royal Mail 48 or Interlink Next Day Tracked Delivery and all of our parcels are trackable to ensure they don’t go astray! To ensure your privacy,  –  The box is plain – There is no indication of what goods are contained within. Unlike many other companies, we do not see postage charges as a ‘profit centre’ and only charge you a small flat fee regardless of the size or weight. If your order is £100 or more you will not be charged any shipping charges.
To avoid delaying your order and any disappointment, we may fulfill your order from multiple locations. In this instance your purchase would be split into multiple orders and delivered to you separately. You will receive an email notification with any new order details including your tracking information. In the event of a split purchase please be assured that you will not incur any additional shipping charges.

Form of Address for Flats, units or apartments:

Use only the forms of address in the examples below for flats, units or apartments.

For flat 2 at 14 Smith Street

Flat 2 14 Smith St
2/14 Smith St
F 2 14 Smith St

For unit 2 at 14 Smith Street

Unit 2 14 Smith St
2/14 Smith St
U 2 14 Smith St

For apartment 2 at 14 Smith Street

2/14 Smith St APT
2 14 Smith St

Royal Mail Post:

£7.95 + VAT – Allow 2-5 business days delivery for metropolitan areas. (Remote country areas may take slightly longer)

£8.95 + VAT – Usually the next business day delivery for most metropolitan areas. (Remote country areas may take slightly longer)

Free Standard shipping for orders over £100:

Allow 3-7 business days delivery for metropolitan areas. (Remote country areas may take slightly longer) Your order will be processed and dispatched the same day (weekdays only).   Any information for delivery are a guide only. Please allow additional 1 or 2 days for shipping with weeks that include local holidays.  IMPORTANT – If your parcel appears to have been tampered with or the seal is broken, do not accept delivery and contact us immediately.

Due to an increase in demand, at times, popular items may become temporally unavailable, from time to time.

Quality Checked
All products have been quality checked by our trained staff.

Please Note: Due to health regulations we DO NOT have a change of mind policy.

Canceling Orders
Due to the quick turn around of this service, once a driver is booked you are unable to cancel your order.